Frequently Asked Questions
How and when should I contact you?
You can email me directly at lisapriceart@me.com or use the contact form on my website. Alternatively feel free to Whats App or call me at 07969172361. My normal working hours are 10.30-5.30pm Monday to Friday although I always have one eye on my emails!
What materials do you use in your paintings?
I only use handmade paints from earth minerals in my painitngs that I have foraged and crushed by hand into a powder. I do not use shop bought paints. The natural tones and hues of the earth are a huge inspiration in my work. I work predominately with watercolour and my pigments are made using a gum arabic as the binder. I work on a variety of substrates inclusing paper, wood and linen canvas. All my painitngs are sealed with an archival UV matt spray varnish.
Can I see what the painting looks like in my space before making a purchase?
There is nothing like seeing a painting in your space before making a purchase. I can create a mock-up for you. All I need is a photograph of your space and the rough dimensions so that I can gauge the scale. Please email me at lisapriceart@me.com if you would like to use this service free of charge. There is no obligation to purchase, it just helps to see what it may feel like in your space.
What are your payment terms?
You can pay for your artwork through BACS, STRIPE or PayPal through my online shop or through BACS if invoiced for a specific artwork.
Do you offer instalment payment plans?
Yes, I do. Sometimes there is a painting you love but can’t afford to pay for it all in one go. As all my paintings are one-offs, payment instalments could be an option so you don’t miss out on the painting that is THE ONE. Instalments can be applied to any painting over £300 and are completed by invoice/BACS payment. This would normally consist of a 50% deposit, followed by two monthly payments of 25%. If this doesn’t work for you I am very happy to discuss other options. Your painting will be delivered when the balance has been paid in full. Normal shipping and returns policies apply. Please email me prior to purchase if this is something you’d like to talk about.
What shipping options do you offer?
All of the artworks listed in my shop have an estimated shipping cost included at the checkout - based on the size and weight of the painting for UK shipping only. All shipping costs contribute towards packing supplies, labour and transit fees.
Shipping within the UK
All orders will be packed and shipped within 5 working days. Within the UK, paintings are sent by Royal Mail, Parcel Force or TransArt Box independent couriers depending on the size and weight of the particular piece. All are sent tracked and signed-for where possible. Most UK deliveries arrive within 2-3 days from the time of shipping. Please allow 7 working days as there can be genuine delays for various reasons.
If you would like to purchase a painting from one of my collections that isn't listed in my shop please email me with the painting title you are interested in buying and your location. I will prepare a shipping quote for you and if you are happy with the quote then payment will be arranged in the form of an invoice and sent to your email address.
For all International shipping enquiries please contact me in advance of making a purchase. You, the buyer, are responsible for paying any import duties, customs charges or taxes which are applied by the destination country.
Can I collect my artwork in person?
Yes, I am always happy for collectors to come to my studio and collect their artwork in person. I love to meet you and always have coffee or tea to hand for your visit! My studio is based in Wood Green in North London and is only a 2-minute walk from Wood Green Underground Station. There is parking available but please discuss this with me prior to your visit should you require it.
Do you have a return policy?
Please consider your purchase carefully and read the listing description, check sizes, framing and colours. I try to capture my artwork as accurately and true to life as possible. If you would like to video call to see artwork or require further images than those available on my website please email me to request this.
Purchases made online are subject to distance selling regulations and you may return undamaged artworks that you are not completely delighted with within 28 days of receipt for a full refund. Once we have agreed on a return, it is your responsibility for packaging and shipping the painting back to me in the same condition it was sent. Once the painting is returned in its original condition I will refund your payment within 14 days. This does not include shipping costs, which are non-refundable. The return policy does not apply to any bespoke commissions.
Will the painting I receive be ready to hang?
If the painting you are purchasing is listed as framed, it will be supplied ready to hang. Please ensure to hang your artwork using the fittings provided to ensure it is hung safely and is stable.
Do you help customers with the selection of frames for your artwork?
I have an excellent framer that I use for all my framed works based locally to me in North London. If there is an artwork you like that is unframed I would be very happy to speak with you about bespoke framing options and acquire a quote for you from my framer. I can personally take the artwork to be framed for you and collect it once complete. There is an added sourcing and time fee of 10% on the cost of the frame.
Do your paintings come with a certificate of authenticity?
Yes, each painting will come with a signed and dated certificate of authenticity stating its title, dimensions, medium and year of completion.
Do you accept commissioned projects?
Yes, I accept commissions, they are always a pleasure to create. Please send me an email at lisapriceart@me.com with your ideas and references to any of my other works that you like. I will always either meet with you in person or have a zoom/phone call with you to discuss your commission in detial. I will make sure that the ideas for the commission are clear and everyone is happy before embarking on a your painting. There is normally an 8-week timeframe for completion from when a design is confirmed and after a 50% deposit has been paid. Due to their bespoke nature, prices are approximately 20% higher for a commission.
Do you accept visitors at your studio?
Yes, I love having studio visits but this is available by appointment only. Please email me with your preferred day/time. My normal working hours are Monday-Friday 10.30am-5.30pm for studio visits. There is parking available but please discuss this with me prior to your visit.
How do I look after my painting?
Use a dry lint-free cloth or duster to regularly brush over the surface of the painting to keep it clean. If your artwork is framed in UV museum glass please do not use any cleaning products on the glass.
Do you work with corporate art consultants and interior designers?
Yes, I have partnered with interior designers and art consultants on all sorts of interesting projects. If you’d like to talk with me about your project please email me at lisapriceart@me.com Please be aware that I do not make any prints of my work. If you would like to include any of my paintings in your proposals it is always nice to hear from you first detailing which paintings you would like to include before you do this.
In what galleries is your art currently available throughout the world?
You can find my work with a number of third-party online platforms including Saatchi Art, Rise Art, SOTA and Zone Arts
Are you interested in being contacted by galleries?
Yes, it's always nice to hear from galleries. If you are interested in featuring my work in your gallery as part of an exhibition or online please email me directly at lisapriceart@me.com
Do you rent or lease your art?
Due to the nature of my work, I do not normally lend or rent out my paintings. All my paintings are original, one-offs and therefore I do not have the capacity to loan artwork.
Do you use archival, environmentally friendly materials?
Yes! This is very important to my practice. I only use handmade paints from foraged earth minerals. I varnish all my paintings using an archival UV matt spray varnish. I take care to source my materials sustainably and will use off-cuts and repurpose materials where I can.
Do you make prints of your work?
No, I am afraid I do not make prints of any of my paintings. My practice is very eco-conscious and because I take great care to be as sustainable as possible with all my work I do not replicate any of them in the form of print. I have a wide selection of different price points in the hope that it keeps my work accessible to all collector's varying budgets.
Do you have a newsletter subscription form?
Yes. I normally only send one email a month about upcoming exhibitions, workshops and special offers. You can sign up using the form at the bottom of my home page or using the “Subscribe” button on my header